Delivery Policy

Here are a few things you need to know about how we deliver to you.

BALI

Same day delivery*

Orders received before 8AM will be delivered the same day before 5PM

* Orders for our Starter Lab and Daily Baguette Bakery products must be placed before 8PM to be delivered the following day before 5PM. All other orders for bakery products can be placed before 8AM to be delivered the same day before 5PM.

*Orders for our Jiva Creations Juice and Dairy-Free Milk products must be placed before 8PM to be delivered the following day before 5PM. All other orders for juice products can be placed before 8AM to be delivered the same day before 5PM.

*Note: all orders for delivery to Nusa Lembongan will be charged a packaging fee of Rp 70,000.

Delivery 6 days a week

Orders received before 8AM will be delivered the same day before 5PM. Orders received on Saturday and Sunday will be delivered on the following Monday before 5PM.

Area – Delivery Time and Minimum Order

Estimated Delivery Time

Minimum Order for Free Delivery

Denpasar

1200 – 1500

   100,000

Gianyar

1300 – 1600

   150,000

Badung, Klungkung

1400 – 1700

   250,000

Bangli, Karangasem, Tabanan

1400 – 1700

1,000,000

Buleleng, Jembrana

1500 – 1800

1,500,000

What’s my postal code? Click here to find your Bali postal code

OTHER AREAS IN INDONESIA

If you have any questions regarding orders for areas in Indonesia other than Jakarta, please contact us.

JAKARTA

Next day or three day delivery option*

Orders received before 8AM will be delivered between 1 and 3 work days later, depending on the delivery service option chosen, before 5PM.

* We do not deliver fresh fruits, vegetables, dairy products, or drinks to Jakarta.

Payment for delivery based on service option

Delivery service option – Cost per kilogram
Three day – 13.500
Next day – 21.000

Delivery 6 days a week

Monday – Saturday and Sunday orders will be delivered on the following Tuesday or Thursday, depending on the delivery service option chosen, before 5PM.

International

We fulfill international orders with a minimum order of Rp 2,000,000.

PAYMENT METHODS

Payment is currently by Cash-on-delivery (CoD) or Credit Card in Bali, and Bank Transfer or Credit Card in outside of Bali.

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